Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your orders as quickly and reliably as possible. Please review our shipping policy before placing an order.
1. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Locations & Delivery Times
We ship from our warehouses in the United States and China, depending on product availability and your location.
United States (Ships from US Warehouse):
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Standard Shipping: 3–7 business days
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Express Shipping (where available): 2–4 business days
International Orders (Ships from China Warehouse):
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Standard Shipping: 7–20 business days (varies by country)
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Some remote locations may take longer (up to 25 business days).
3. Shipping Costs
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Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
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Free shipping promotions (if offered) will be applied automatically at checkout.
4. Tracking Your Order
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Once your order ships, you will receive an email with your tracking number and a link to track your package.
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Please allow 24–72 hours for the tracking information to update.
5. Customs, Duties & Taxes
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For international orders, customs duties, taxes, and import fees (if any) are the responsibility of the customer.
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We are not responsible for delays caused by customs clearance.
6. Delays & Issues
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While we strive to deliver on time, unforeseen delays (weather, customs, postal strikes, etc.) may occur.
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If your order is delayed beyond the estimated timeframe, please contact us and we’ll assist you promptly.
